Frequently Asked Questions
Below you will find the answers to the most frequently asked questions about Mandy MarktXplore. We also provided some instruction movies on how to use Mandy. If your question is not listed, please feel free to contact info@kentivo.com.
Monitor
HOW DOES NEWS MONITORING WORK?
The power of Mandy MarktXplore lies in the ability to create highly specific searches in our Monitor section.
Once you define a search query, Mandy continuously monitors the latest news for you. This way, you are always up to date. You can choose to have articles sent directly to your email or view them within Mandy itself.
You can define searches based on multiple criteria: your own keywords (or keywords to exclude), categories, countries and regions, language, article type, and selected sources. Our tagging system and AI algorithms help you monitor markets effectively and spot trends early.
With Mandy MarktXplore, we include a deduplication filter. This ensures that a news event appears only once, rather than showing every article from multiple sources covering the same story. This saves time and keeps your article list clean. You can also share information confidently, access copyright-free summaries, and benefit from insights from our own Editor Desk.
Explaining the Monitor Functionality: Defining a Query
The Monitor is the place where you can track business news on the topics that interest you. This could be broad sectors, like automotive, Fast Moving Consumer Goods, or supermarkets. It can also be more specific, such as sub-sectors like bier or charity organisations, particular audiences, specific companies you want to follow, or events like product launches in a certain industry.
You can start your own query by clicking the New button. Here, you give your query a name. The Keyword field is used to provide context for your query. It’s best to start with the main keyword. Let’s set up a query on the finance sector in the Netherlands as an example.
When you enter banken, you’ll see tagging suggestions like banken en diensten. These are our categories. Articles relevant to this sector are automatically or manually tagged, which helps give context to your query. You can enhance your query by adding names of financial institutions, like ING Group or ABN Amro, either via tags or keywords.
For each keyword, you can choose AND, OR, or NOT. Usually, OR is used to include multiple possibilities. If two terms must appear in an article, you use AND. To exclude certain terms, you use NOT. For example, during the ABN AMRO tennis tournament, you might see many articles about players and scores, which are not relevant to the industry. In this case, you can add the keyword tennis with NOT to filter them out.
Once you’ve set up a basic search, you can refine it further. You can select additional categories, choose a country or region or specify the type of article. The article types include:
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Mandy Specials – longer articles with trends or research written by our Editor Desk.
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Online articles – articles available on the internet.
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Mandy articles – summarized articles by our Editor Desk, with the original behind a paywall.
You can also exclude specific sources. Simply enter the source and select NOT if it’s irrelevant to your query.
When your query is ready, save it. It will appear in your list along with the relevant articles. You can fine-tune the query at any time by clicking on the blue pencil, which is the Edit button.
Explaining the monitor functionality: Copy a query
If you want to optimise your query, but don’t want to loose the information that is in the old one, you can copy a query.
- Open the query you want to copy
- Click on the copy button in the right corner
- The name of the query will now have ‘copy’ at the end
- Adjust and save the query the way you like it.
- You can find your copied query back in. the monitor list
What is the difference between categories and keywords?
Categories
Categories represent a concept, like consumer behaviour. The term doesn’t have the be in the article, but the article is related to the category. The articles are tagged via our tagging mechanisme and Editor Desk.
Keywords
With keywords Mandy specifically looks for that word in the articles.
Combining Categories and Keywords
If you select a category and add a keyword, you have the possibility behind the keyword to choose between ‘and’, ‘or’, ‘not’.
- With ‘and’ the articles in the category must also have the keyword in it.
- With ‘or’, Mandy will also look for articles outside the category that have the keyword in it.
- With ‘not’, Mandy will only show articles in the category that don’t have the keyword in it.
Explaining the monitor Functionality: Set a notification
You can set up a notification by clicking the grey envelope in your Monitor list. Here, you can choose the schedule and the format for the notification. Once you save it, the notification becomes active, and Mandy will send the relevant articles at your preferred time and in your chosen format.
You’ll know a notification is active when the envelope turns blue. Notifications are personal and are only sent to you. To deactivate a notification, simply click the blue envelope, and it will turn grey again.
If you want to apply one notification to multiple queries, you can do this in the Notifications section, which is available via the header menu.
Explaining the monitor functionality: Sharing a query
Above the Monitor list, next to the New button, you’ll find a button called Shared. Here, you can access queries that have been shared with you. Most accounts include some basic queries set up by our Editor Desk, which are automatically shared. Colleagues can also share queries with you through this section. Shared queries can be added to or removed from your personal Monitor list.
If you want to share a query yourself, you can do this via the Edit function. Click the blue pencil icon and select the checkbox labeled Shared under the title. You will then see a list of groups you can share the query with. Select the group and save the query. Members of that group can now find the query in the Shared list and add it to their own Monitor list.
Tutorial - Defining a query
Research
What is de research functionality?
If you are looking for detailed information about a specific subject within a specific timeframe—for example, for market research—you can easily use our Research options. You can make your search highly specific by adjusting the criteria, and you will immediately see the results. This allows you to fine-tune and optimize your search on the spot.
With our archive containing more than 15 years of business information on the Dutch market, you have a wealth of data at your disposal.
If you like your research results and want to continue monitoring this search, simply save your input criteria using the “Save as”button. The search will then appear in your Monitor list.
Operational
How long does it take before I can use MANDY MarktXplore?
In principle, once you have access to the system, you can start using Mandy immediately. All your sources and articles are ready for you—you just need to set the right search criteria, and you’ll receive your news on demand. If you have additional requirements, such as a custom template or personalized layout, it may take a little longer to set up.
And remember… we are always here to help you get up to speed! If you have any questions, you can reach out to support@kentivo.com or contact your main account representative.
CAN I SHARE MANDY CONTENT IN MY OWN PLATFORM?
Yes, we offer the possibility to share Mandy content within your own platform, application, or website. This can be done through a URL or via syndication. If you are interested in this option, please contact us for more information.
COPYRIGHT FREE SUMMARIES
Share information without worries. Access our extensive selection of copyright-free summaries and our very own Editor Desk
TO-THE-POINT NEWS AND MARKET INSIGHTS
Save time and frustration. Get business news, market insights and consumer trends tailored exactly to your needs, with to our tagging and machine learning techniques
High quality insights
Make decisions and convince customers based on knowledge. Through our in-house editor desk, multiple years of experience in the news domain and knowledge of A.I., you’ll receive only the information that matters!
CREATE YOUR OWN CONTENT WITH ONE CLICK
Automatically create your own content based on your selected sources (Dutch and English) with one click