The Kentivo Group of companies are delighted to announce the acquisition of MediaDigitaal B.V. in Amsterdam, The Netherlands as per June 29th, 2017. MediaDigitaal B.V., also known as MD Info, will become a separate business unit within the Kentivo Group and will focus on expanding their current business propositions in terms of Digital Publishing and …..
Geocoding: a prerequisite for valuable geo-prediction To advance geographical analyses, it is important to have excellent geocoding. However, still many data sets are derived from extracts from the financial or crm system and consist mostly of address information. This makes it difficult and error prone to combine them with geo-location information from mobile platforms. Naturally, …..
Customer Service and customer satisfaction Every organisation that delivers products or services knows the issue: How can I provide maximum customer services with a minimal investment. This blog will discuss how a chatbot can help improving Customer Satisfaction and lower operating costs. Customer Satisfaction is the key for cross and upsell opportunities. High Customer Satisfaction …..
The last decade has shown a rapid growth of concern among citizens about privacy. Protection of personal data and the right to preserve anonymity are back in the spotlights. Policy makers have made every effort to react upon the worry. As a consequence, regulations on data processing are being tightened. Regulation The European General Data …..
SAP Master Data Governance for Product Data: When you really need to be sure the information about a screw is correct!
We all know these PowerPoint decks that emerge from corporate boardrooms and that tell the tale of a new business strategy. As a given, revenues will grow and/or cost be reduced. But how often have you seen those plans be complemented by a proprietary vision on data? Or, without becoming malevolent, what insight could lead …..
Having a great product used to be the only thing needed for making a success of your company in the past. However, in the current day and age, competition and the field has completely changed. There are many different marketing streams, sales platforms and ways to interact with your clients, that simply having a nice …..
Ever since mainframes substituted physical archive based administrations, we know that management information can be automated. Long ago this resulted in chain printed piles of white and later on grey paper. Moving an index finger across the form, it became easier to pinpoint topics that should be addressed for further research. The state-of-the-art is different. …..