Enhanced Insights

KILL THE DASHBOARD De laatste tijd worden te veel woorden gehyped en vooral de Tech-industrie is hier schuldig aan. Een van de door iedereen achteloos gebruikte tech-woorden is realtime dashboardtechnologie. Toegegeven, dashboards kunnen er heel mooi uitzien en ja, ze stellen ons in staat om op elk moment te monitoren wat er gebeurt. Vaak hebben we .....
Read More

Advanced User Interaction

AI GEBRUIKEN VOOR SLIMME INTERACTIE  Veel gebruikersinteracties zijn ontworpen en geïmplementeerd op basis van valse veronderstellingen. De impact van machine learning wordt vaak buiten beschouwing gelaten zodra beschikbare data binnen en buiten de organisatie gecombineerd wordt. Door te ontwerpen rond de contexten van uw gebruikers, kunt u data voorspellen die nodig zijn in de interacties. .....
Read More

How much time does it take to learn text analytics and sketch out a bot for business?

With Kentivo it only takes a 45-minute workshop! And you’ll get a taste for the future! Yesterday, during the Innovation Symposium ‘Tomorrow is Today’ hosted by the Dutch Public Prosecution Service (Openbaar Ministerie) in Vianen, Mike van Pamelen & Ellis Zijlstra gave a workshop on how we can create bots for businesses by leveraging the power …..

Read More

Geocoding & Machine Learning by Loqate & Kentivo

geocoding

Geocoding: a prerequisite for valuable geo-prediction To advance geographical analyses, it is important to have excellent geocoding. However, still many data sets are derived from extracts from the financial or CRM system and consist mostly of address information. This makes it difficult and errors prone to combine them with geo-location information from mobile platforms. Naturally, …..

Read More

Data Quality Revisited

Nobody ever will oppose to striving for good content. However, when it comes to data it’s a call too often overseen. Data scientists may derive new angles to existing panoramas, but are they aware that their efforts are built on mud or solid ground? There’s reason to doubt it. The overwhelming attention for ‘Big Data’ has …..

Read More

Chatbot at your service(desk)

Customer Service and customer satisfaction Every organization that delivers products or services knows the issue: How can I provide maximum customer services with a minimal investment. This blog will discuss how a chatbot can help improving Customer Satisfaction and lower operating costs. Customer Satisfaction is the key to cross and upsell opportunities. High Customer Satisfaction …..

Read More

Privacy by design

The last decade has shown a rapid growth of concern among citizens about privacy. Protection of personal data and the right to preserve anonymity are back in the spotlights. Policy makers have made every effort to react to the worry. As a consequence, regulations on data processing are being tightened. Regulation The European General Data …..

Read More